Refund and Returns Policy

Refund and Returns Policy

1. General Provisions

  • 1.1. This refund and returns policy applies to all purchases made on the website Mechano.lt.
  • 1.2. By purchasing goods from our online store, the Buyer agrees to this policy.

2. Returns

  • 2.1. The Buyer has the right to return goods within 14 calendar days from the date of receiving the goods without providing a reason.
  • 2.2. To return goods, the Buyer must notify the Seller in writing via email at info@mechano.lt.
  • 2.3. Returned goods must be undamaged, unused, and retain their original appearance, including all original packaging, labels, and accessories.

3. Refunds

  • 3.1. Upon receiving the returned goods, the Seller will inspect them to ensure they meet the return conditions.
  • 3.2. If the return is approved, the Seller will process a refund within 14 days of receiving the returned goods.
  • 3.3. Refunds will include the full purchase price and original shipping costs. If only part of the order is returned, shipping costs will be refunded proportionally if applicable.

4. Non-returnable Items

  • 4.1. Certain items are non-returnable, including personalized goods and perishable items. Please contact us for further information on non-returnable items.

5. Return Shipping

  • 5.1. The Buyer is responsible for the cost of return shipping unless the goods received were incorrect or defective.
  • 5.2. Returns should be sent to the following address: [Insert your return address here].

6. Communication

7. Final Provisions

  • 7.1. This policy is governed by the laws of the Republic of Lithuania.
  • 7.2. Any disputes arising from or related to this policy will be resolved through negotiations. If an agreement cannot be reached, disputes will be resolved in accordance with Lithuanian law.